Shipping & Delivery Policy

Your ILO item/s will be dispatched within 5 working days of your order. Though on some occasions, depending on your order, dispatch might take up to 3 weeks.

UK Shipping is free, and will be sent via First Class Royal Mail. This is not a recorded service, if you require tracking please purchase a shipping upgrade or contact us directly.

International Shipping will be via Standard Royal Mail International or Tracked International, depending on what you choose at checkout. Please note that Standard International is not traceable or insured.

If your order is a gift it will not include an invoice or order print out.

ILO only uses 100% home-compostable materials for posting, this means all packaging is paper-based and it doesn't need industrial composting to biodegrade. Please dispose of it responsibly – earthworms will love it!

Have any questions?

Contact Us